Client Care Customer Service Representative

Job overview

The Client Care Customer Service Representative role is onsite in Englewood, CO, five days per week. The XML lists pay of $24 per hour. The position supports ListingPro, a real estate sign installation and printing company, in serving clients and real estate agents. The representative handles service inquiries and coordinates client needs so customers receive clear, timely support. The role helps maintain a seamless customer experience by resolving issues, communicating service updates, and assisting field team members and internal departments.

What you'll do

• Handle incoming and outbound customer service calls and inquiries by phone, email, and text
• assist with billing, access, warranty, scheduling, cancellations, and service additions
• educate clients and agents about services and inspection options
• confirm next-day services and communicate updates
• process payments and collections
• gather complaint information and coordinate resolution with client success
• support field team members through the Team Member Support channel.

What we're looking for

Skills & competencies

customer service representative

client care

englewood co

launchpad home group

listingpro

full-time

in-office

five days per week

billing support

scheduling support

client communication

Work arrangement

• Weekend coverage required

Benefits & perks

• Leadership development and promotion opportunities
• employee events
• ongoing training and learning opportunities
• collaborative culture.

Why this role

In-office position five days per week; supports real estate sign installation and printing services.

About the employer

LaunchPad Home Group Inc is hiring for this role. Industry: Office Administrative Services. Sector: 56.