Patient Care Representative — Spine and Brain Surgeons

Job overview

The Patient Care Representative role is onsite in Novi, MI, supporting the Spine & Brain Surgeons department at the Providence Medical Building in Southfield, MI. Compensation is not specified. Henry Ford Health’s mission is to deliver exceptional care, advance health outcomes, and build healthier communities. The representative provides administrative and clerical support to patients and customers in a medical setting. The role helps coordinate patient visits and related records, authorizations, charges, and payments so the specialty practice can support an organized patient experience.

What you'll do

• Greet patients and visitors
• check patients in and out and obtain documentation
• verify and enter demographic information
• obtain and verify insurance authorizations or precertification
• complete medical record release requests
• schedule and confirm appointments
• enter, review, and submit charges for procedures and services
• collect copayments
• reconcile daily reports and deposits
• provide general office and clerical support.

What we're looking for

Skills & competencies

patient care representative

novi mi

henry ford health

spine and brain surgeons

patient services

medical office

appointment scheduling

insurance authorization

medical records

patient check-in

charge entry

copayment collection

Work arrangement

• Weekend coverage required

Why this role

Full-time, 40 hours per week; Monday–Friday, 8:00 AM–5:00 PM; high school diploma equivalency or one year of applicable cumulative job-specific experience required.

About the employer

Henry Ford Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.