Retail Sales Representative – T-Mobile

Job overview

The Retail Sales Representative role is onsite in Cedar Rapids, IA. Compensation is not specified; the posting mentions base pay and commission without numeric amounts. The role represents T-Mobile through TCC Wireless, a premium retailer. The representative serves customers, identifies wireless service and product needs, supports activations and account changes, and works toward assigned performance metrics. The role also supports store operations, including opening and closing, cash handling, inventory counts, and maintaining store standards.

What you'll do

• Greet customers, answer phones, and assess customer needs
• support service activations, account changes, bill payments, equipment replacement, accessory sales, plan changes, and upgrades
• pursue revenue goals and assigned performance metrics
• assist with store opening, closing, cash handling, inventory counts, deposits, and store appearance
• follow company policies and procedures.

What we're looking for

Skills & competencies

retail sales representative

full-time

cedar rapids ia

tcc wireless

t-mobile

wireless sales

customer service

sales goals

account support

store operations

cash handling

inventory

401(k) match

phone discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Aflac insurance
• 401(k) match
• phone service discounts
• development and growth opportunities.

Why this role

Requires a high school diploma or GED, age 18 or older, and at least six months of retail or sales experience; availability for nights, weekends, and holidays is required.

About the employer

TCC Wireless LLC is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.