Manager, Safe and Secure Operations Center

Job overview

The Manager, Safe and Secure Operations Center role is onsite in Tempe, AZ, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. and occasional night and weekend support as needed. Compensation is not specified. Carvana’s Safe & Secure Operations Team supports the safety and security of associates and locations across the company. The manager leads the Remote Operations Center team and oversees the programs and services it provides. The role improves emergency coordination, operational effectiveness, staff development, and company-wide safety initiatives through procedures, training, performance measures, and analysis of potential threats and vulnerabilities.

What you'll do

• Lead and develop Remote Operations Center staff
• oversee center operations and emergency coordination and response
• maintain administrative and emergency response procedures
• manage projects to improve services and efficiency
• monitor performance indicators
• coordinate staff training and drills
• maintain ownership of monitored systems
• analyze data to identify threats and vulnerabilities.

What we're looking for

Skills & competencies

operations center manager

safe and secure operations

tempe az

carvana

remote operations center

physical security

emergency coordination

crisis management

team leadership

staff training

monday–friday

occasional night and weekend support

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 401(k) with company match
• student loan payments
• vehicle discounts
• pet benefits
• wellness program.

Why this role

The listing specifies onsite work in Tempe, AZ, and occasional night and weekend support as needed.

About the employer

Carvana is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.