Customer Service Lead
Compensation
$62k – $90k /yr
Employment type
Full-time
Work setting
On-site
Location
Warren, NJ
Schedule
Day shift
Posted
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Job overview
The Customer Service Lead is an onsite role based in Warren, NJ. Compensation is $62,000.00–$90,000.00 per year, and this role supports the customer care team at Vantage Specialty Chemicals. This role exists to provide best-in-class support for key customer accounts, acting as a bridge between sales, operations, and customers. The lead contributes to the company's success by ensuring seamless order management, improving customer retention, and mentoring customer service representatives.
What you'll do
- Manage key accounts
- oversee order entry and tracking
- monitor delivery timelines
- identify customer behavior patterns
- mentor CSRs
- ensure SLA compliance.
What we're looking for
- Skills & competencies
- full-timeday shiftwarren njvantage specialty chemicalscustomer servicebusinessonsite$62k-$90k/yrleadershipchemicals
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical/dental/vision insurance, 401(k) with match, PTO, parental leave, short-term incentive program.
Why this role
Opportunity to work in a global, collaborative team environment with a focus on continuous improvement.
About the employer
VantageSpecialtyChemicals is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
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Listing ID: 397eda0b-d3b6-4466-b27d-4d739c3d6fa6