Service Advisor — Toyota of Plano

Job overview

The Service Advisor role is onsite in Plano, TX. The posting lists compensation of $75,000 per year and states that the average service advisor made $96,000 in 2024. Toyota of Plano is a dealership seeking to provide outstanding customer service in its service department. The advisor connects customers with service technicians by understanding repair needs, explaining estimates and costs, and keeping customers informed. The role also supports service sales, repair quality, and customer satisfaction standards.

What you'll do

• Greet service customers
• listen to customers and translate repair needs to technicians
• offer additional services using low-pressure, high-integrity methods
• provide repair and maintenance estimates
• follow vehicle-care policies
• update customers on repair progress
• sell and manage extended warranties
• inspect repair quality
• notify customers when vehicles are ready
• explain repairs and costs
• handle minor concerns and complaints
• inform the Service Manager of problems
• maintain Customer Satisfaction Index scores.

What we're looking for

Skills & competencies

service advisor

full-time

plano tx

toyota of plano

automotive service

customer service

repair estimates

service department

warranty sales

customer satisfaction

$75,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• retirement plan
• basic life insurance
• accident and critical illness insurance
• paid training
• short-term disability
• employee purchase program.

Why this role

Dealership experience is not required; customer service experience in any industry is considered. The posting reports an average service advisor made $96,000 in 2024.

About the employer

Toyota of Plano is hiring for this role. Industry: New Car Dealers. Sector: 44.