Outbound Call Specialist – Service

Job overview

The Outbound Call Specialist – Service role is onsite in Missoula, MT. Compensation is $15 per hour plus commission and bonuses. Young Automotive Group describes a family-owned, people-first culture and supports customers and its service team at the Young Powersports Montana location. The specialist contacts customers through calls, texts, and digital communication to schedule service appointments and follow up on maintenance needs. The role supports service operations by answering inquiries, maintaining customer records, and meeting call and service targets.

What you'll do

• Make inbound and outbound calls about service appointments, maintenance reminders, and special offers
• provide customer service
• use technology and CRM systems to track interactions and follow-up opportunities
• answer inquiries and schedule service appointments
• work toward daily call and service targets.

What we're looking for

Skills & competencies

outbound call specialist

service appointments

customer service

call center

crm

maintenance reminders

customer follow-up

automotive

full-time

missoula mt

$15/hr plus commission and bonuses

young automotive group

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health, dental, life, and disability insurance
• paid time off up to three weeks per year
• on-site medical options
• employee and family discounts.

Why this role

Previous customer service, call center, or sales experience is a plus. The posting describes full-time benefits, including access to on-site medical options and employee pricing and family discounts.

About the employer

Young Powersports of Missoula Montana is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.