Service Manager

Job overview

The Service Manager role is onsite in Lorton, VA, and pays $100,000–$130,000 per year based on experience and performance. The manager leads operations at Advanced Auto Tech’s full-service repair facility. The role coordinates daily service from customer check-in through vehicle delivery, supports service advisors and technicians, and manages workflow and repair-order accuracy. It also addresses escalated customer concerns, tracks key performance indicators, and reports sales goals and results to ownership.

What you'll do

• Oversee daily service operations
• supervise and support service advisors and technicians
• manage workflow, scheduling, and repair-order accuracy
• handle escalated customer concerns
• track KPIs, drive sales goals, and report to ownership
• maintain service, safety, and professionalism standards.

What we're looking for

Skills & competencies

service manager

advanced auto tech

lorton va

full-time

automotive repair

service operations

team leadership

customer experience

workflow management

kpi tracking

$100k–$130k/year

health care

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, holidays and sick time, health care, retirement plan, and a collaborative management team.

Why this role

The facility has 10 bays, 9 lifts, and an 8,000-square-foot climate-controlled workspace. The posting prefers five or more years in automotive service advising or management.

About the employer

Advanced Auto Tech is hiring for this role. Industry: General Automotive Repair. Sector: 81.