Veterinary Customer Service Representative

Job overview

The Veterinary Customer Service Representative role is onsite in Vicksburg, MI, with compensation of $13.73–$15 per hour. The representative supports Denney Veterinary Service’s clinic operations and client communications. The role helps clients coordinate pet care by managing calls, appointments, patient check-in and checkout, and refill requests. Accurate information and organized front-desk work support the clinic team and its patients.

What you'll do

• Greet customers
• provide information about pet care
• answer calls on a multi-line phone system
• take messages for doctors
• prepare consent forms and appointment reminders
• check in and check out patients
• complete refill requests
• maintain an organized work area
• learn basic medications, vaccines, and vaccine protocols.

What we're looking for

Skills & competencies

veterinary customer service

clinic front desk

appointment reminders

patient check-in

patient checkout

refill requests

vicksburg mi

denney veterinary service

$13.73–$15/hour

part-time

no weekends

training program

Work arrangement

• Weekend coverage required

Benefits & perks

• Graduated-level training program
• pay and raises depend on learning, retention, effort, and progress.

Why this role

The clinic provides a graduated training program. The listing states no weekends and requires availability as early as 7:30 a.m. any day and until 7 p.m. Wednesdays, with other weekdays ending at 5:30 p.m.

About the employer

Denney Veterinary Service is hiring for this role. Industry: Veterinary Services. Sector: 54.