SMB Account Executive

Job overview

The SMB Account Executive role is listed in Worcester, MA. The stated on-target earnings are approximately $80,000–$95,000 annually; base salary is $50,000–$60,000, and the package may include uncapped commissions, benefits, and other applicable incentives. The role supports Playlist’s work connecting people with fitness, wellness, and other real-world experiences through Mindbody and ClassPass. The account executive works with existing small-business customers to identify needs and recommend additional tools and features. Through consultative sales, product demonstrations, and pipeline management, the role aims to increase product adoption, support customer growth, and minimize churn.

What you'll do

• Partner with current customers to understand needs and identify opportunities
• conduct personalized outreach, follow-ups, and demos
• provide solution-based consultations for upgrades and adoption of marketing and retention products
• manage pipeline and revenue forecasts in Salesforce
• maintain product and industry knowledge
• plan sales activity to meet targets and minimize churn
• share customer insights to inform strategies, products, and services.

What we're looking for

Skills & competencies

smb account executive

account executive

small business sales

customer portfolio

consultative selling

salesforce

wellness technology

worcester ma

mindbody

playlist

$80k–$95k ote

$50k–$60k base salary

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits and/or other applicable incentive compensation plans may be included
• uncapped commissions may be available.

Why this role

Existing-customer portfolio with consultative upsell focus; compensation may include uncapped commissions and other applicable incentive plans.

About the employer

Mindbody is hiring for this role. Industry: Software Publishers. Sector: 51.