Technical Services Representative – Midwest Territory

Job overview

The Technical Services Representative role is field-based, supporting customer accounts across the Midwest; Chicago, IL is the listing location. Compensation is not specified. The role supports plant operators, batch personnel, and leadership teams at customer sites. The representative serves as a technical partner to assigned accounts, troubleshooting production challenges and helping optimize product performance. Field trials, equipment maintenance, customer training, and relationship-building contribute to customer operations and long-term account growth.

What you'll do

• Serve as the primary technical partner for assigned accounts
• troubleshoot production challenges and optimize product performance onsite
• lead and monitor field trials
• inspect, calibrate, and maintain dispensing equipment
• build relationships with plant managers and operations teams
• identify opportunities to improve performance and product utilization
• and deliver in-person customer training.

What we're looking for

Skills & competencies

technical services representative

chicago il

acm chemistries

field-based

midwest territory

customer accounts

technical troubleshooting

field trials

equipment calibration

customer training

up to 70% travel

overnight travel

Work arrangement

• Weekend coverage required

Why this role

Field-based Midwest territory role requiring willingness to travel up to 70%, primarily on weekdays, with overnight travel. Three to five years in manufacturing, construction materials, or technical field service is sought; bilingual English and Spanish is a plus.

About the employer

ACM Chemistries, Inc. is hiring for this role. Industry: All Other Miscellaneous Chemical Product and Preparation Manufacturing. Sector: 32.