Customer Service Support Specialist I — Order Management

Job overview

The Customer Service Support Specialist I — Order Management role is onsite in Wichita, KS, with a Monday–Friday schedule around 9 a.m.–6 p.m. Pay is $20 per hour. The role supports customer-enabling activities in the order management process. The specialist helps process and fulfill orders through established procedures, supporting a seamless customer experience. The role assists with routine order issues and keeps internal stakeholders and customer-facing representatives informed about order status and obstacles.

What you'll do

• Support order intake, confirmation, processing, and fulfillment
• help identify process obstacles and take corrective action as directed
• update internal stakeholders on order status and issues
• generate order-related documents
• resolve routine administrative or clerical process issues
• confirm credit, contract, pricing, stock allocation, and transportation availability for simple orders
• escalate more complex issues.

What we're looking for

Skills & competencies

customer service support specialist i

order management

customer enabling

order processing

order fulfillment

administrative support

monday–friday

wichita ks

talent software services

$20/hr

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent and two years of related work experience. The schedule is Monday–Friday, approximately 9 a.m.–6 p.m.

About the employer

Talent Software Services, Inc. is hiring for this role. Industry: Office Administrative Services. Sector: 56.