Outbound Call Specialist – Service

Job overview

The Outbound Call Specialist – Service role is onsite in Layton, UT. The posting states pay of $15 per hour plus commission and bonuses. The specialist supports the service team at the Young Dodge Layton location by connecting with customers and scheduling service appointments. The role helps customers keep up with maintenance needs through calls, texts, and digital communication. It also supports service operations by tracking interactions in CRM systems, answering inquiries, and meeting daily call and service targets.

What you'll do

• Make outbound and inbound calls about service appointments, maintenance reminders, and special offers
• provide customer service
• use technology and CRM systems to track interactions and follow-up opportunities
• answer inquiries and schedule service appointments
• work toward daily call and service targets.

What we're looking for

Skills & competencies

outbound call specialist

service appointments

customer service

call center

crm systems

maintenance reminders

layton ut

$15/hour

commission

bonuses

young automotive group

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health insurance, dental insurance, life insurance, disability benefits, paid time off up to three weeks per year, on-site medical options, and employee pricing and family discounts across Young Automotive Group products.

Why this role

Previous customer service, call center, or sales experience is a plus. Full-time employees have access to on-site medical options and employee pricing and family discounts across Young Automotive Group products.

About the employer

Young Chrysler Jeep Dodge Ram of Layton is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.