Senior Product Manager, Trust and Safety

Job overview

The Senior Product Manager, Trust and Safety role is based in San Francisco, CA; the posting does not specify a remote arrangement. Compensation is $250,000–$270,000 per year. PayJoy’s mission is to help people enter the modern financial system and support their financial success. The product manager owns strategy, roadmap, and execution for fraud prevention and detection across PayJoy’s global platforms. By partnering with engineering, data science, fraud operations, legal, compliance, and country teams, the role aims to reduce fraud while protecting customer conversion and experience.

What you'll do

• Define and drive multi-market Trust and Safety strategy and roadmap
• lead the product lifecycle for fraud detection and prevention
• partner with engineering and data science on machine-learning decisioning, investigation agents, rule engines, monitoring, and alerts
• design identity verification and other fraud mitigation experiences
• identify emerging fraud patterns
• define metrics and dashboards
• run experiments
• align cross-functional teams and communicate risks and roadmap tradeoffs to senior leadership.

What we're looking for

Skills & competencies

senior product manager

trust and safety

fraud prevention

fraud detection

fintech

machine learning

ai

product roadmap

san francisco ca

payjoy

$250k–$270k/year

medical dental vision

401(k) contribution

20 days vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-funded medical, dental, and vision insurance for employees and immediate family
• life and disability insurance
• 401(k) contribution
• company holidays, 20 vacation days, flexible sick leave
• fitness, professional development, and co-working travel perks
• commuter and headphone benefits.

Why this role

Product leadership at the intersection of fraud prevention, AI, data science, security, and customer experience; the posting lists company-funded insurance, retirement contributions, paid leave, and professional development and other perks.

About the employer

PayJoy is hiring for this role. Industry: Consumer Lending. Sector: 52.