Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Saint Marys, OH, and compensation is not specified. The advisor serves as the connection between the dealership’s service shop and its customers. The role helps customers understand repair needs and progress while coordinating shop schedules and clear communication, supporting a steady workflow and helping customers get their vehicles back as promised.

What you'll do

• Greet customers in the service drive
• listen to vehicle concerns and translate them into actionable notes for technicians
• update customers on repair status
• prepare detailed estimates and explain repairs
• manage the daily shop schedule to support technician workflow and promised vehicle returns.

What we're looking for

Skills & competencies

automotive service advisor

saint marys oh

st. marys chrysler dodge jeep

full-time

customer service

service drive

repair estimates

shop scheduling

automotive maintenance

technician coordination

vehicle repairs

pto

health insurance

retirement plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• health, dental, vision, life, and disability insurance
• retirement plan.

Why this role

Requires at least two years of automotive service or customer-facing experience, a valid driver’s license with a clean record, familiarity with automotive maintenance and repair terminology, and proficiency with dealership management or scheduling software.

About the employer

St. Marys Chrysler Dodge Jeep, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.