Key Holder (Shift Lead)

Job overview

The Key Holder (Shift Lead) is a part-time, in-store role in Des Plaines, IL, with pay of $18–$20 per hour depending on experience. Läderach’s retail business operates chocolateries where customers can experience its chocolate specialties. The shift lead helps deliver a strong customer and team experience while guiding store tasks and supporting sales, product presentation, food safety, and store standards. The role also helps associates meet production goals and keeps sales-floor activity running smoothly.

What you'll do

• Deliver customer service
• train or help store associates meet production goals, including product-finishing projects
• lead in-store tasks during shifts
• support effective sales-floor flow and accurate merchandising
• help follow food-safety protocols
• support sales objectives, compliance, and loss prevention
• participate in team meetings and perform related duties assigned by the Store Manager.

What we're looking for

Skills & competencies

key holder

shift lead

des plaines il

läderach

part-time

retail leadership

chocolate retail

customer experience

store operations

merchandising

food safety

sales objectives

$18–$20/hour

holiday premium pay

annual bonus

product discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Premium holiday pay, annual bonus, employee assistance program, training, career opportunities, product discounts, and chocolate at work.

Why this role

Part-time key-holder role with leadership responsibility and a focus on fresh chocolate retail.

About the employer

Laderach Rosemont IL LLC is hiring for this role. Industry: All Other Specialty Food Retailers. Sector: 44.