Teleservices Representative — Guest Tour Booking

Job overview

The Teleservices Representative — Guest Tour Booking role is onsite in Myrtle Beach, SC. Pay is $65,000–$130,000 per year. The role supports Holiday Inn Club Vacations’ guest and owner experience by booking tours for guests staying onsite and providing vacation-planning guidance. The representative contacts in-house guests to arrange tours, solicits prospects for tours with sales consultants, and assists guests with vacation planning. The role also manages the Aspect Dialer, assigns prospects to support conversion, and follows department and company policies and guest-satisfaction standards.

What you'll do

• Call guests staying onsite to book tours
• provide vacation-planning guidance
• solicit prospects by phone for tours with sales consultants
• manage the Aspect Dialer and assign prospects to maximize conversion
• uphold Sales and Marketing Department practices and guest-satisfaction standards.

What we're looking for

Skills & competencies

teleservices representative

guest tour booking

myrtle beach sc

holiday inn club vacations

$65,000–$130,000/year

morning shift

8:30 a.m.–3:30 p.m.

tuesday–wednesday off

guest services

vacation planning

aspect dialer

timeshare experience preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Biweekly pay, matching 401(k), growth and development opportunities, medical, dental, and vision benefits, Employee Assistance Program, paid time off, travel benefits and discounts, free vacations through ClubGo, and tuition reimbursement.

Why this role

The stated morning shift is 8:30 a.m.–3:30 p.m., with Tuesday and Wednesday off. The posting also requests open availability, including weekends and holidays.

About the employer

Holiday Inn Club Vacations is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.