Service Advisor — Dealership Service

Job overview

The Service Advisor — Dealership Service role is onsite in Clanton, AL. Compensation is not specified; the posting describes pay as “Very Competitive Pay.” The advisor reports to the Service Manager and supports the dealership’s service department. The role coordinates customer vehicles through service, from appointments and repair orders to customer approvals and progress updates. It helps maintain customer satisfaction and departmental profitability by coordinating with technicians and keeping customers informed about costs, timing, and repair progress.

What you'll do

• Make appointments and process repair orders, quotes, and invoices
• support customers by phone and in person
• qualify and log customer concerns for technicians
• obtain customer approval for remedial work
• promote vehicle parts and accessories
• coordinate service work against customer commitments
• estimate repair costs and timing
• update customers on repair progress.

What we're looking for

Skills & competencies

service advisor

dealership service

clanton al

mcsweeney chevrolet gmc/cdjr

customer support

repair orders

service appointments

repair estimates

technician coordination

customer approvals

parts and accessories

customer updates

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 401(k)
• vacation and paid time off
• holiday pay.

Why this role

Prior experience as a service advisor or service writer is required. The posting lists health, dental, vision, and life insurance, a 401(k), vacation and paid time off, and holiday pay.

About the employer

McSweeney Chevrolet GMC/ CDJR is hiring for this role. Industry: New Car Dealers. Sector: 44.