Front Office Manager

Job overview

The Front Office Manager works onsite in Pittsburgh, PA, leading the Squirrel Hill clinic front office and call center. Compensation is not specified. The role supports patient access and service at the Squirrel Hill clinic. The manager oversees staff and daily front-office and call-center operations to maintain patient access, accurate registration, responsive scheduling, and compliance with health center requirements. The position also supports revenue-cycle accuracy, patient experience, and a welcoming, culturally responsive environment.

What you'll do

• Supervise, schedule, coach, and develop front-office and call-center staff
• oversee registration, appointment scheduling, check-in, check-out, and referral coordination
• monitor call volume and service metrics
• ensure accurate demographic, insurance, and financial information
• coordinate with billing on registration-related claim denials
• support HIPAA compliance and patient grievance response.

What we're looking for

Skills & competencies

front office manager

patient access

clinic operations

call center

healthcare administration

patient scheduling

hipaa

revenue cycle

pittsburgh pa

squirrel hill health center

Work arrangement

• Weekend coverage required

About the employer

Squirrel Hill Health Center is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.