Bilingual Customer Support Specialist - Overnights

Job overview

The Bilingual Customer Support Specialist - Overnights is an onsite role based in West Covina, CA. Compensation is $30 to $35 per hour, and this position supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide legendary service by processing customer orders, handling account inquiries, and offering product solutions. The specialist contributes to the company's goals by building strong business relationships through phone, email, and chat interactions.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, answer product and pricing questions, build business relationships, and assist customers with website navigation.

What we're looking for

Skills & competencies

full-time

night shift

west covina ca

uline

bilingual

customer support

order processing

account management

onsite

no on-call

$30-$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance, fitness center.

Why this role

Includes $4 shift differential, comprehensive health insurance, 401(k) with 6% match, and tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.