Service Advisor

Job overview

The Service Advisor role is onsite and full-time in Algonquin, IL. Compensation is not specified. The Rosen Automotive Group describes a customer-focused dealership approach built on teamwork, respect, and trust.

What you'll do

• Oversee service orders and drive-lane workflow
• provide prompt, courteous service and concierge support
• distribute work among technicians
• answer questions about vehicle problems, warranties, services, and repairs
• maintain customer-satisfaction standards
• assist with diagnosis and parts or tool orders
• oversee warranty claims
• schedule and assign service-department work
• reinforce policies and compliance
• collaborate with management on staffing decisions.

What we're looking for

Skills & competencies

service advisor

automotive service

customer experience

service orders

drive lane

technician workflow

warranty claims

algonquin il

rosen hyundai

full-time

customer satisfaction

dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid holidays and vacation
• 401(k)
• paid training
• ongoing development
• career advancement
• employee discounts
• volume bonus.

Why this role

The posting seeks an organized, customer-focused candidate with management ability, service and sales success, positive customer-satisfaction results, and a valid driver’s license with a clean driving record.

About the employer

Rosen Hyundai of Algonquin is hiring for this role. Industry: New Car Dealers. Sector: 44.