Retail Sales and Merchandising Manager

Job overview

The Retail Sales and Merchandising Manager is an onsite role based in Austin, TX. Compensation is not specified for this position, which supports the retail operations team at Micro Center. This role exists to drive store performance by leading sales floor operations, managing merchandising standards, and coaching team members. The manager ensures that customer service goals are met while overseeing inventory control and daily store procedures.

What you'll do

• Maintain orderly operation and safety of all areas of responsibility
• ensure that sales policies and procedures are being properly carried out at the store level
• through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
• consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
• ensure the execution of ad set and visual merchandising standards
• provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store
• review P&L statements with the General Manager on a monthly basis to identify areas of concern
• recommend and implement sales improvement plans
• participate in and lead open and close procedures
• serve as manager-in-charge during the absence of the General Manager or other store managers
• manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control
• manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
• develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
• ensure Human Resources issues are handled in accordance with guidelines
• partner with Regional HR Manager and Store Manager when needed
• perform other duties and tasks as assigned.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

micro center

retail management

sales leadership

merchandising

electronics retail

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, Employee Discount that includes a Friends & Family Discount Program, Tuition Reimbursement & Education Discounts, Paid Time Off for Regular Associates, 401K Plan with Company Match, Esteemed Vendor & Company Job Training, Career Advancement Opportunities.

Why this role

5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry.

About the employer

Micro Center is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.