Parts Retail Associate

Job overview

The Parts Retail Associate role is onsite in Churchville, NY, and pays $42,000–$50,000 per year. Wilkins RV is an RV dealership serving customers across New York and Northern Pennsylvania. The associate guides customers through the parts and service experience, from appointment setting through customer billing. The role supports customer satisfaction by identifying needs, explaining products and services, preparing service orders, and following up after work is completed.

What you'll do

• Greet customers and build positive rapport
• determine customer needs and promote relevant products
• run the parts counter
• estimate repair costs and prepare itemized service orders
• initiate service orders, obtain customer signatures, and close completed orders
• maintain product and service knowledge
• seek service-sales opportunities
• communicate with customers and follow up after work
• comply with company policies and procedures.

What we're looking for

Skills & competencies

parts retail associate

full-time

churchville ny

wilkins rv

rv parts

parts counter

customer service

service orders

repair estimates

sales opportunities

$42k–$50k/year

rv dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with employer matching
• PTO and sick time
• voluntary benefits
• employee referral program
• employee discount
• RV borrowing program.

Why this role

Two years of experience is preferred but not required. The posting identifies Wilkins RV as the number-one RV dealer in New York.

About the employer

Wilkins RV is hiring for this role. Industry: Recreational Vehicle Dealers. Sector: 44.