Automotive Service Consultant / Advisor

Job overview

The Automotive Service Consultant / Advisor role is onsite in Cape Girardeau, MO, and pays $45,000–$65,000 per year. Chris Auffenberg Kia is an automotive dealership that describes a focus on customer experience and service offerings. The advisor is the primary customer contact for vehicle service visits. The role documents concerns, explains recommended repairs, coordinates schedules with technicians, maintains repair orders and service records, and follows up to support a smooth service experience.

What you'll do

• Greet customers arriving for service
• document concerns and service requests
• explain repairs and maintenance
• coordinate schedules with technicians
• prepare and review repair orders, parts, labor, and warranty information
• communicate changes and additional services
• maintain customer and service records
• follow up after service.

What we're looking for

Skills & competencies

automotive service consultant

service advisor

full-time

cape girardeau mo

chris auffenberg kia

customer service

repair orders

vehicle maintenance

service scheduling

automotive dealership

$45k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance options
• paid time off and holiday pay
• employee discounts on vehicle purchases and services
• 401(k) with employer matching
• professional growth and development.

Why this role

Previous automotive service consultation or customer service experience is preferred but not required. A valid driver’s license is required.

About the employer

Chris Auffenberg Kia is hiring for this role. Industry: New Car Dealers. Sector: 44.