Service Support Specialist
Employment type
Full-time
Work setting
On-site
Location
Greensboro, NC
Schedule
Day shift
Posted
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Job overview
The Service Support Specialist role is onsite in Greensboro, NC, in a typical office environment. Compensation is not specified. Brady Services supports building solutions throughout central and eastern North Carolina as a Trane independent office.
What you'll do
- Provide customer service and inside-sales support, manage service reports and technician data, create sold quoted work in service software, coordinate parts procurement, and provide job information to scheduling.
- Process technician credit-card transactions, maintain customer billing accounts, process completed preventive-maintenance inspection billing, verify the weekly on-call technician schedule for the answering service, and review vendor invoices.
What we're looking for
- Skills & competencies
- service support specialistgreensboro ncbrady servicesonsitecustomer serviceinside sales supporthvacservice reportsparts procurementbillingpreventive maintenancehigh school diploma required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Benefits and growth opportunities are mentioned
- specific benefit details are not provided.
Why this role
High school diploma and at least one year of customer service experience are required; HVAC industry experience is a plus. The role includes overtime as required.
About the employer
Brady Services is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 37f35155-57b4-4b5d-8300-5132220384ca