Client Engagement Coordinator

Job overview

The Client Engagement Coordinator role is onsite in Boca Raton, FL. Compensation is not specified. USClaims provides advances to personal injury victims and their families to help provide financial means to pursue a fair settlement. The coordinator initiates timely contact with web-generated leads, processes client information accurately, and works with the sales team to improve lead conversion. Follow-up throughout each request’s lifecycle supports a responsive client experience.

What you'll do

• Contact people who submit online applications
• gather information about inquiries
• provide prompt and accurate service
• maintain client relationships
• enter clear updates in CRM leads and activity
• research information for the sales team to support underwriting
• follow up with customers and the internal sales team throughout the request lifecycle.

What we're looking for

Skills & competencies

client engagement coordinator

boca raton fl

us claims capital

full-time

client service

web leads

crm

lead conversion

sales coordination

customer follow-up

personal injury finance

Work arrangement

• Weekend coverage required

About the employer

US Claims Capital LLC is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.