Shift Leader

Job overview

The Shift Leader is an onsite role based in Madison, WI. Compensation is $15–$16 per hour plus tips. This role supports the team at Jersey Mike's in delivering high-quality service and maintaining operational standards. This role exists to lead shifts, train team members, and ensure customer satisfaction. The Shift Leader sets the tone for the team and works closely with the Store Manager to achieve daily operational goals.

What you'll do

• Provide customer service, lead by example, train and motivate team members, handle cash, maintain a clean and safe work environment, and lead shifts.

What we're looking for

Skills & competencies

full-time

day shift

madison wi

shift leader

restaurant

customer service

leadership

food service

teamwork

no on-call

$15-$16/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay, employee meal program, in-house training, advancement opportunities, medical benefits, 401(k) with match.

Why this role

Fast-paced environment with a clear path to advancement and employee meal program.

About the employer

29038 Fitchburg Jersey Mike's is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.