Technical Customer Care Representative I
Compensation
$12.77 – $14.1 /hr
Employment type
Full-time
Work setting
On-site
Location
Virginia Beach, VA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Technical Customer Care Representative I is an onsite role located in Virginia Beach, VA. Compensation is $12.77–$14.10 per hour, and this role supports the technical support team at MCI Careers. This role exists to provide technical support for VoIP, data, and video services. The Representative contributes to the team by troubleshooting service disruptions, documenting interactions, and ensuring a high-quality customer experience.
What you'll do
- Troubleshoot technical service disruptions, document customer interactions, use knowledge base systems, and provide world-class customer service.
What we're looking for
- Skills & competencies
- full-timeday shiftvirginia beach vatechnical supportcustomer careentry-levelvoiptroubleshootingcustomer service$12.77-$14.10/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, entry-level role.
Why this role
$12.77–$14.10/hr, entry-level, paid training, fast-paced environment.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 37cf11d0-e2a3-44d3-96a1-228f249868c5