Supports and Services Specialist

Job overview

The Supports and Services Specialist role is hybrid, with office work in the Southern Chesapeake region, including Calvert, Charles, St. Mary’s, and Anne Arundel areas. Compensation is $27–$29.80 per hour. The role supports admissions, referrals, transitions, and person-centered services. The specialist coordinates admissions and placement, supports person-centered planning, and uses outcome measures and reporting to identify service and organizational improvements. The work helps ensure services reflect each individual’s goals, preferences, needs, and authorized funding.

What you'll do

• Manage admissions from referral through placement
• coordinate stakeholder communication and admissions documentation
• monitor timelines and performance metrics
• facilitate meetings and transitions
• prepare reports and track key metrics
• conduct post-admission follow-ups
• guide families on DDA eligibility and applications
• develop and maintain a person-centered planning quality improvement system
• coordinate assessments and planning documentation.

What we're looking for

Skills & competencies

supports and services specialist

admissions coordination

referral development

person-centered planning

developmental disabilities

personal outcome measures

quality improvement

hybrid

southern chesapeake md

the arc southern chesapeake

$27–$29.80/hour

bachelor’s degree required

Work arrangement

• Weekend coverage required

Why this role

The role uses the Council on Quality and Leadership’s Personal Outcome Measures to inform person-centered planning and quality improvement.

About the employer

The Arc Southern Chesapeake is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.