Customer Experience Operations I
Employment type
Full-time
Work setting
On-site
Location
Spearfish, SD
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Experience Operations I is an onsite role based in Spearfish, SD, with compensation not specified. This position supports Bluepeak, a fiber broadband provider. The role exists to provide exceptional service support for in-person and virtual customers. The specialist resolves sales, billing, and service issues while coordinating with other departments to ensure customer satisfaction.
What you'll do
- Answer service requests
- resolve customer issues
- process service orders
- provide product information
- maintain documentation.
What we're looking for
- Skills & competencies
- full-timeday shiftspearfish sdbluepeakcustomer servicetelecommunicationsfiber opticbillingsalessupport
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401k, Vacation, Employee Discounts.
Why this role
Requires experience in telecommunications/fiber optic industry.
About the employer
Bluepeak is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Wired Telecommunications Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 3782a47e-3860-44ee-9f03-8426889fb253