Manager, IT Operations

Job overview

The Manager, IT Operations role is onsite at EECU’s corporate office in Fort Worth, TX, Monday–Friday, 8:00 a.m.–5:00 p.m. Compensation is not specified. EECU is a community credit union serving members through financial centers across North Texas. The manager leads infrastructure and end-user support teams to maintain reliable, secure, and available technology services across offices and branches. The role oversees incident response, service performance, infrastructure improvements, and technology initiatives aligned with organizational needs.

What you'll do

• Lead and develop network administration and help desk staff
• oversee networking, servers, virtualization, cloud platforms, and end-user computing
• maintain system stability, security, and availability
• support data centers and branch technology
• lead technology implementations
• serve as escalation point for major incidents and after-hours emergencies
• manage on-call rotations
• improve service levels and support
• coordinate upgrades and disaster-recovery readiness.

What we're looking for

Skills & competencies

it operations manager

infrastructure

network administration

end-user support

incident response

cloud platforms

fort worth tx

eecu

monday–friday

8:00 a.m.–5:00 p.m.

on-call rotation

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree and five to seven years of relevant experience. The role includes on-call rotations and escalation for after-hours emergencies.

About the employer

EECU is hiring for this role. Industry: Credit Unions. Sector: 52.