Automotive Sales Customer Care Representative

Job overview

The Automotive Sales Customer Care Representative role is onsite in Pittsfield, MA. The posting lists pay of $15.00–$20.00 per hour, paid weekly. Haddad Subaru serves the Pittsfield community and emphasizes vehicle quality and customer service. The representative is a primary customer contact, answering inquiries and supporting a smooth vehicle-purchase experience. The role coordinates appointments and test drives, maintains customer records, helps resolve concerns, and follows up after sales to support customer satisfaction and the sales team’s goals.

What you'll do

• Respond to customer inquiries by phone, email, and in person
• provide vehicle inventory, pricing, and financing information
• coordinate test drives and appointments
• maintain CRM records
• resolve or escalate customer concerns
• support sales goals and customer satisfaction
• follow up with customers after purchase.

What we're looking for

Skills & competencies

automotive sales customer care representative

full-time

pittsfield ma

haddad subaru

customer service

automotive sales

crm

vehicle inventory

test drives

$15–$20/hour

weekly pay

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee vehicle and service discounts
• sick leave, vacation, holiday pay, 401(k) with annual match, health, dental, and vision benefits
• career growth opportunities.

About the employer

Haddad Subaru is hiring for this role. Industry: New Car Dealers. Sector: 44.