Customer Service Representative - State Farm Agent Team Member - Nelsonia, VA

Job overview

The Customer Service Representative is an onsite, full-time position located in Nelsonia, VA, with an annual salary range of $40,000 to $60,000. This role supports the agency team at Devon Mack - State Farm Agent, which is committed to serving the community through trust and transparency. This role exists to provide exceptional customer service and support the growth of the insurance agency. The Representative contributes to the team by managing customer inquiries, processing policy updates, and ensuring that community members receive the personalized attention and coverage they need.

What you'll do

• Answer customer inquiries, provide policy information, assist with policy changes, process insurance claims, follow up with customers, and maintain accurate records of interactions.

What we're looking for

Skills & competencies

full-time

day shift

nelsonia va

state farm

customer service

insurance

account associate

onsite

$40k-$60k

hiring bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, 401(k), performance bonuses, health insurance, paid time off, training and development.

Why this role

$40K-$60K annual salary, hiring bonus, performance bonuses.

About the employer

Devon Mack - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.