Bilingual Spanish Processing Specialist

Job overview

The Bilingual Spanish Processing Specialist role is hybrid in Upper Marlboro, MD. Pay is $19 per hour. The Revenue Authority of Prince George’s County is a quasi-governmental agency that operates and manages programs and facilities, including in partnership with other County agencies. The specialist provides administrative and records support to Enforcement staff and communicates with the public about violations. The role processes citations and related correspondence, updates account histories, maintains files, and helps ensure records and documents are accurate and complete.

What you'll do

• Receive complaints and provide information
• prepare documents
• answer calls and correspondence about meter complaints, payments, address changes, court status and requests, ticket errors, and MVA flags
• review account histories and update them after interactions
• process citations and schedule District Court appeals
• respond to inquiries about citations, fines, and court dispositions
• advise motorists about booted vehicles
• process bankruptcy-notice letters
• maintain violation and court-related files
• proofread and edit documents
• file batches in numerical order
• refer matters requiring higher authority.

What we're looking for

Skills & competencies

processing specialist

bilingual spanish

administrative support

clerical

records management

customer service

upper marlboro md

revenue authority of prince george’s county

hybrid

full-time

citation processing

court appeals

$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, EAP services, vacation, sick and personal leave, 401(k), telework/hybrid work for qualified positions, and professional development opportunities.

Why this role

Bilingual Spanish required; high school diploma or GED and two or more years of advanced or technical clerical/administrative experience, including at least six months in a public customer-service environment, required. Hybrid work is available for qualified positions.

About the employer

Revenue Authority of Prince Georges County is hiring for this role. Industry: Public Finance Activities. Sector: 92.