Bilingual Multi-Location Customer Service Specialist (Spanish)

Job overview

The Bilingual Multi-Location Customer Service Specialist (Spanish) is an onsite role based in Oconomowoc, WI. Starting pay is $19.30/hr for this position, which supports the retail and wholesale operations of Sherwin-Williams. This role exists to provide exceptional service to customers across multiple locations by determining their needs, recommending appropriate paint and coating solutions, and ensuring high levels of client satisfaction. The specialist contributes to store success by maintaining product knowledge, processing sales transactions, and assisting with inventory and store maintenance tasks.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

oconomowoc wi

sherwin-williams

bilingual

spanish

retail

customer service

sales

$19.30/hr

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Life, Career, and Connection benefits including health and well-being support, learning opportunities, and community engagement.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.