Director of Product Management — CRM

Job overview

The Director of Product Management — CRM role is listed in Waltham, MA, with stated compensation of approximately $200,000 base plus bonus. The role supports a global enterprise software organization providing cloud-based ERP, dealer management, rental, and related software solutions. The director owns the CRM platform’s strategy, roadmap, prioritization, and commercial performance. The role connects customer and market needs with engineering, UX, sales, marketing, finance, and executive leadership to guide product investment, delivery, adoption, and growth.

What you'll do

• Own CRM product strategy, roadmap, feature prioritization, releases, and P&L
• develop business cases and prioritize investments
• identify opportunities to expand AI capabilities
• gather customer feedback
• partner with Engineering and UX
• collaborate on positioning, pricing, and growth
• track product KPIs
• lead product management processes
• present strategy and progress to executives.

What we're looking for

Skills & competencies

director of product management

crm

product strategy

product roadmap

enterprise software

saas

ai capabilities

product p&l

erp/dms integration

waltham ma

trisearch

approximately $200k base plus bonus

Work arrangement

• Weekend coverage required

Why this role

The role owns a CRM platform supporting the customer lifecycle from lead generation and quoting through equipment sales, rentals, parts and service, and ERP/DMS integration.

About the employer

TriSearch is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.