Patient Ambassador, Scheduling and Customer Service

Job overview

The Patient Ambassador, Scheduling and Customer Service role is onsite in New London, Connecticut. Compensation is not specified. The position supports patient intake and appointment coordination at Kozlowski DePascale Orthodontics. This listing is building a candidate pool for a future opening, not advertising a current vacancy. The ambassador serves as a front-facing liaison, coordinating patient flow and schedules while helping patients, parents, staff, and doctors navigate appointment-related needs with accurate, organized service.

What you'll do

• Serve as the practice’s front-facing patient liaison
• schedule appointments and authorize and send relevant medical records or orders
• handle patient phone calls
• maintain accurate patient schedules and flow
• coordinate with team members and doctors on scheduling questions
• maintain an organized workspace and participate in training and coaching.

What we're looking for

Skills & competencies

patient ambassador

patient intake

appointment scheduling

orthodontics

customer service

phone support

new london ct

kozlowski depascale orthodontics

medical records coordination

candidate pool

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly bonus opportunities, medical/Rx, dental and vision coverage, 401(k) with employer match, flexible spending accounts, health savings accounts, employee assistance program, and other benefit options.
• Benefit-eligible new hires can enroll effective on their first day.

Why this role

The posting is a candidate-pool listing for a future opportunity and states there is no current opening.

About the employer

Kozlowski DePascale Orthodontics is hiring for this role. Industry: Offices of Dentists. Sector: 62.