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Senior Client Operations Manager

Arvato Bertelsmann · Fargo, ND · Operations

Employment type

Full-time

Work setting

On-site

Location

Fargo, ND

Schedule

Day shift

Posted

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Job overview

The Senior Client Operations Manager is an onsite position based in Fargo, ND, with compensation not specified. This role serves as the senior leader for Arvato Bertelsmann, a global 3PL service provider, overseeing warehouse operations and client relationships. The role exists to drive operational excellence and maintain strong client partnerships. By managing P&L, ensuring SLA compliance, and leading onsite teams, the manager ensures that supply chain solutions are delivered effectively and meet the strategic needs of the client.

What you'll do

  • Lead and develop a high-performing onsite team.
  • Serve as the primary point of contact for the client.
  • Own full P&L accountability for the account.
  • Drive operational performance against SLAs.
  • Lead business review preparation and execution.
  • Identify and drive process improvements.

What we're looking for

Skills & competencies
full-time
day shift
fargo nd
arvato
operations manager
account management
supply chain
logistics
leadership
relocation assistance
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, 401(k) with 6% match, PTO, tuition reimbursement.

Why this role

Relocation assistance provided for non-local candidates.

About the employer

Arvato Bertelsmann is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
11-9199.00
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