Client Service Manager

Job overview

The Client Service Manager is an onsite role based in Rolling Meadows, IL. Compensation is not specified for this position, which supports the Commercial team in providing exceptional service and solutions to clients. This role exists to lead efforts to deliver exceptional service and solutions to clients. The manager works closely with their team and clients to build strong relationships, solve challenges, and ensure every interaction adds value.

What you'll do

• Manage the renewal process
• build and maintain strong relationships with clients
• support the team in addressing client risk management needs
• conduct regular audits
• maintain accurate client and policy data
• utilize technology
• mentor junior team members
• manage multiple priorities.

What we're looking for

Skills & competencies

contract

day shift

rolling meadows il

gallagher

client service

account management

insurance

leadership

mentorship

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation
• comprehensive benefits programs
• training programs.

Why this role

Requires Property and Casualty Insurance License; 3+ years of client service or claims management experience.

About the employer

Gallagher is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.