Director of Operations, Remote

Job overview

The Director of Operations role is fully remote for employees living in the United States, with travel required up to 20% of the time; the listing location is Orlando, FL. Salary is $80,000–$90,000 per year. Rotech Healthcare provides home medical equipment and services intended to help patients manage their health at home. The director sets goals and directs staff performance to improve departmental operations and financial results. The role oversees customer service teams across multiple locations and supports compliant, efficient service and growth for the division.

What you'll do

• Set departmental and individual goals
• develop strategies and action plans
• plan and direct work assignments
• monitor staff performance and department financial results
• conduct and approve performance reviews
• interview and hire as approved
• maintain compliance records and operating manuals
• ensure training
• manage location needs
• oversee growth plans, ticketing efficiency, timecards, expenses, and Wound Care Division invoices
• support revenue growth and cash collections.

What we're looking for

Skills & competencies

director of operations

remote

united states

rotech healthcare

$80,000–$90,000/year

up to 20% travel

home healthcare

customer service operations

team leadership

wound care

healthcare equipment

Work arrangement

• Weekend coverage required

Why this role

Fully remote from day one, with responsibility for operational and financial performance across customer service teams in multiple locations.

About the employer

Rotech Healthcare Inc. is hiring for this role. Industry: Home Health Care Services. Sector: 62.