Customer Service Office Associate

Job overview

The Customer Service Office Associate role is onsite in Ladson, SC. Compensation is described as competitive/comparable, with no numeric amount specified. The position supports Piggly Wiggly’s customer-first retail environment. The associate combines customer-facing service desk work with office administration and bookkeeping. The role helps maintain reliable front-end operations through customer assistance, cash reconciliation, deposits, records, compliance checks, and support for the front-end team.

What you'll do

• Assist customers at the service desk with Western Union, lottery, bill payments, and inquiries
• help guide front-end team members and serve as front-end lead when the Front-End Manager is absent
• verify cash balances, reconcile tills, and prepare bank deposits
• answer and route calls
• maintain paper and digital files
• use office equipment and software
• complete compliance checks and monitor or reorder office supplies.

What we're looking for

Skills & competencies

customer service office associate

customer service desk

retail operations

bookkeeping

cash reconciliation

bank deposits

western union

lottery

ladson sc

piggly wiggly

part-time

nights and weekends

Work arrangement

• Weekend coverage required

Why this role

Part-time role; must be available to work nights and weekends; prior customer service, retail front-end, or bookkeeping experience is a plus.

About the employer

Piggly Wiggly is hiring for this role. Industry: Supermarkets and Other Grocery Retailers (except Convenience Retailers). Sector: 44.