Senior Technical Program Manager, Global Services for Devices

Job overview

The Senior Technical Program Manager, Global Services for Devices role is an onsite position based in Nashville, TN. Compensation is not specified in the posting, and this role supports the Global Services for Devices team within Amazon's fulfillment network. This role exists to own the technical strategy and delivery of critical services that power Amazon's global warehouse device fleet. The manager will lead cross-functional programs, drive architecture decisions, and ensure the reliability and scalability of identity, tracking, and infrastructure systems.

What you'll do

• Own the lifecycle of cross-functional programs spanning identity services, device tracking, printing infrastructure, and fleet-scale mobile applications.
• Drive architecture decisions by understanding system boundaries, scaling constraints, and failure modes.
• Translate undefined requirements into actionable plans with clear dependencies and risk mitigations.
• Negotiate priorities and resources across teams.
• Coordinate multi-service launches that require synchronized delivery across backend services, Android applications, and operator tooling.

What we're looking for

Skills & competencies

full-time

day shift

nashville tn

amazon

technical program manager

device services

onsite

project management

software engineering

cross-functional leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, and Vision Coverage, Maternity and Parental Leave Options, Paid Time Off (PTO), 401(k) Plan

Why this role

Focuses on global fulfillment network device software layer including identity, authentication, and printing infrastructure.

About the employer

Amazon.com Services LLC is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.