Call Center Agent

Job overview

The Call Center Agent role is listed in Houston, TX, and compensation is not specified. The posting describes an entry-level customer service position focused on helping customers with questions about products and services. The agent responds to inquiries, identifies customer needs, recommends appropriate solutions, and follows up when appropriate. The role supports customer satisfaction and relationship-building while sharing feedback and recurring questions with the team.

What you'll do

• Respond professionally to customer inquiries
• provide accurate information about products, services, and company offerings
• listen to customer needs
• recommend appropriate solutions
• assist with routine questions and service requests
• follow up with customers and prospective customers when appropriate
• communicate promotional information
• support customer outreach and lead generation
• share customer feedback and recurring questions
• participate in training and professional development.

What we're looking for

Skills & competencies

call center agent

customer service

customer inquiries

product information

problem solving

customer satisfaction

lead generation

houston tx

entry-level

paid training

career advancement

professional development

mentorship

employee recognition

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• career advancement opportunities
• professional development programs
• supportive team environment
• hands-on customer service experience
• performance-based growth opportunities
• employee recognition
• ongoing mentorship and coaching.

Why this role

Previous call center, customer service, retail, hospitality, or sales experience is a plus but is not required.

About the employer

Talent Haven HR is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.