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Transit Event Customer Service

Benesch · Baltimore, MD · Transit Ambassador Program

Compensation

$18 – $18 /yr

Employment type

Full-time

Work setting

On-site

Location

Baltimore, MD

Schedule

Day shift

Posted

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Job overview

The Transit Event Customer Service role is an on-call, onsite position based in Baltimore, MD, supporting the Maryland Transit Administration. The pay rate is $17.53 per hour. This role exists to provide customer service support and ensure the safety and cleanliness of transit facilities during special events or construction projects. Transit Ambassadors assist customers with disabilities and provide guidance at stations and bus bridges.

What you'll do

  • Assist MTA customers with disabilities to ensure equal utilization of transit facilities.
  • Direct customers as they enter or exit stations, board vehicles, or use fare vending machines.
  • Inspect transit station facilities to preserve cleanliness and safety.
  • Provide customer service support with bus bridges/shuttles during construction.
  • Interact with the public to provide a positive experience.

What we're looking for

Skills & competencies
full-time
day shift
baltimore md
customer service
transit
ambassador
mta
on-call
$17.53/hr
onsite
Work arrangement
  • Weekend coverage required

Why this role

On-call basis, ideal for supplemental income.

About the employer

Benesch is hiring for this role. Industry: Other Urban Transit Systems. Sector: 48.

Additional details

Industry sector
48
Industry
Other Urban Transit Systems
Occupation code
43-4051.00
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