Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Burleson, TX. The posting lists compensation of $40,000 per year. The role supports the service department at Family Car Group, a family-owned auto dealership group focused on customer service and transparent relationships. The advisor serves as the liaison between customers and service technicians, translating repair needs, providing estimates, and keeping customers informed. The role also supports service quality and customer satisfaction from vehicle drop-off through pickup.

What you'll do

• Greet service customers
• communicate repair needs to technicians
• provide estimates
• follow up on repairs and keep customers informed
• sell and manage extended warranties
• inspect repair quality
• notify customers when vehicles are ready
• explain repairs and costs
• address minor concerns and complaints
• keep the Service Manager informed
• maintain customer satisfaction scores.

What we're looking for

Skills & competencies

automotive service advisor

customer service

burleson tx

family car group

$40k/year

service department

repair estimates

customer communication

extended warranties

vehicle service

401(k)

medical insurance

paid training

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), basic life insurance, accident and critical illness insurance, paid training, short-term disability, and employee discount program.

Why this role

Combines customer advising, repair coordination, estimate preparation, and service quality follow-up.

About the employer

Family Car Group is hiring for this role. Industry: New Car Dealers. Sector: 44.