Member Services Representative

Job overview

The Member Services Representative role is onsite in Windham Center, ME. The posting lists pay of $15.75 per hour. The role supports Planet Fitness members, prospective members, and guests in creating a welcoming “Judgement Free” experience. The representative handles front-desk service, membership and account questions, and facility upkeep. The role helps the club deliver consistent member support while maintaining a clean and orderly fitness environment.

What you'll do

• Greet members and guests
• answer phones
• check members in and support tours and sign-ups
• respond to questions and concerns
• process purchases and membership account updates
• explain fitness instruction classes
• assist with emergency situations as trained
• maintain front desk, lobby, equipment, and facility cleanliness
• complete walkthroughs and support inventory counts.

What we're looking for

Skills & competencies

member services

customer service

windham center me

planet fitness

part-time

$15.75/hr

front desk

membership accounts

fitness club

facility cleaning

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, free uniforms, health insurance, opportunity for advancement, paid time off, training and development, and wellness resources.

Why this role

The posting lists employee discounts, free uniforms, health insurance, paid time off, training and development, and wellness resources.

About the employer

Planet Fitness - Biddeford/Windham ME is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.