Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative works onsite in Bellevue, WA, with an annual salary range of $40,000–$60,000. Theresa Nguyen’s State Farm agency describes a team of eight professionals focused on connection, accountability, and service. The representative resolves customer inquiries, maintains records, and supports retention efforts while coordinating with agency colleagues. The role contributes to customer satisfaction and the growth of the insurance agency through attentive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain customer records and update information
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

bilingual mandarin preferred

bellevue wa

theresa nguyen state farm agent

$40k–$60k per year

401(k) matching

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with 6% match
• paid holidays
• paid time off
• regular team events
• performance bonus
• training and development
• advancement opportunities.

Why this role

Bilingual Mandarin is preferred; the agency describes a 401(k) with a 6% match, paid holidays, paid time off, and regular team events.

About the employer

Theresa Nguyen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.