Service Manager, Truck Service Department

Job overview

The Service Manager, Truck Service Department role is an onsite, full-time position in Columbia, SC. Compensation is not specified. Carolina International Trucks operates six locations in South Carolina and serves customers across the state. The manager leads the Columbia service department to improve operational efficiency, profitability, and customer satisfaction. The role sets departmental goals, manages staff and resources, monitors technician productivity, and maintains compliance while addressing customer needs and supporting recruitment and training initiatives.

What you'll do

• Set departmental goals aligned with company objectives
• recruit, train, and manage service staff performance
• oversee budget planning and cost control
• ensure compliance with federal, state, and manufacturer documentation
• monitor technician productivity and scheduling
• build customer relationships and handle service inquiries
• promote a clean, safe, and organized work environment
• collaborate with vocational schools on recruitment and training
• address customer concerns and ensure follow-up.

What we're looking for

Skills & competencies

service manager

truck service department

full-time

columbia sc

carolina international trucks

service operations

team leadership

technician scheduling

budget management

customer satisfaction

compliance

paid training

401(k) match

medical dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, paid holidays, vacation and personal days, medical, dental and vision benefits, 401(k) with company match, incentive plans, tool certification program, paid training, ongoing development, and growth opportunities.

Why this role

The posting requires at least four years of relevant experience or equivalent education and training. It lists weekly pay, paid holidays, vacation and personal days, comprehensive medical, dental and vision benefits, 401(k) match, incentive plans, tool certification, paid training, and advancement paths.

About the employer

RECHTIEN INTERNATIONAL TRUCKS INC is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.