Rental Return Agent

Job overview

The Rental Return Agent role is onsite in Fayetteville, NC, with pay of $15 per hour. GSP Transportation emphasizes consistency, accountability, relationships, and service in its customer and business-partner interactions. The agent supports the rental return process by welcoming customers, reviewing charges, inspecting vehicles, documenting reported issues, and keeping the lot organized. The role helps provide an efficient and positive customer experience while coordinating vehicle status and movement.

What you'll do

• Greet arriving customers
• assist with luggage
• review rental charges and provide receipts
• ask about service satisfaction
• inspect vehicles and fuel levels
• complete service alerts for reported damage
• identify vehicles on hold and verify movement to the proper lot
• assist with vehicle cleaning as needed
• organize the lot
• maintain knowledge of rental documents, fuel services, surcharges, and optional coverage
• follow damage and loss reporting procedures.

What we're looking for

Skills & competencies

rental return agent

fayetteville nc

gsp transportation

customer service

vehicle inspection

rental returns

fuel checks

lot organization

driver’s license required

$15/hr

full-time

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• dental and health insurance
• employee assistance program
• employee discount
• flexible spending and health savings accounts
• life and vision insurance
• on-the-job training
• advancement opportunities
• paid time off
• referral program
• retirement plan.

Why this role

May drive vehicles to local areas such as body shops or relocate vehicles within the parking lot; no direct supervisory responsibilities.

About the employer

GSP Transportation is hiring for this role. Industry: Passenger Car Rental. Sector: 53.