Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Jacksonville, FL, with pay of $44,000–$50,000 per year. The position supports Bill Pool’s State Farm agency, which describes its work as helping people and serving customers in the community. The representative strengthens customer relationships by answering inquiries, following up, and maintaining accurate interaction records. The role contributes to the agency’s customer experience and supports coordination with other agent team members.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members.

What we're looking for

Skills & competencies

customer service representative

insurance agency

jacksonville fl

bill pool state farm agent

$44k–$50k/year

customer inquiries

customer relationships

recordkeeping

licensing paid

training and development

paid time off

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• advancement opportunities
• paid time off
• training and development
• 401(k)
• performance-based bonus
• flexible schedule.

Why this role

The agency pays licensing costs and offers training and development, advancement opportunities, and a flexible schedule.

About the employer

Bill Pool - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.